> For the complete documentation index, see [llms.txt](https://docs.welkinhealth.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.welkinhealth.com/support/self-service/status-page.md).

# Status Page

## Accessing the status page

Visit [**Welkin Service Status**](https://welkinhealth.statuspage.io/) page to view current system status.

## What's on the status page

**Current status** – Shows whether all Welkin services are operating normally or experiencing degradation.

**Active incidents** – If there's a known issue, it will be listed here with a description and status updates as the team investigates and resolves it.

**Scheduled maintenance** – Planned maintenance windows are posted in advance so your team can plan accordingly.

**Uptime history** – A 90-day history of system availability per service component.

## Subscribing to status updates

Click **Subscribe to updates** on the status page to receive email or SMS notifications for:

* New incidents
* Incident updates and resolution
* Scheduled maintenance notices

This is the fastest way to know about an outage before contacting support – if there's a known issue, it will be listed on the status page.

## What to do during an incident

If Welkin is experiencing a platform incident, the status page will have the latest information. There's no need to submit a support ticket for a known incident – the team is already working on it. You can subscribe to updates on the status page to be notified when the issue is resolved.


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