For the complete documentation index, see llms.txt. This page is also available as Markdown.

Status Page

Check current Welkin system status, incidents, scheduled maintenance, and uptime history.

Accessing the status page

Visit Welkin Service Status page to view current system status.

What's on the status page

Current status – Shows whether all Welkin services are operating normally or experiencing degradation.

Active incidents – If there's a known issue, it will be listed here with a description and status updates as the team investigates and resolves it.

Scheduled maintenance – Planned maintenance windows are posted in advance so your team can plan accordingly.

Uptime history – A 90-day history of system availability per service component.

Subscribing to status updates

Click Subscribe to updates on the status page to receive email or SMS notifications for:

  • New incidents

  • Incident updates and resolution

  • Scheduled maintenance notices

This is the fastest way to know about an outage before contacting support – if there's a known issue, it will be listed on the status page.

What to do during an incident

If Welkin is experiencing a platform incident, the status page will have the latest information. There's no need to submit a support ticket for a known incident – the team is already working on it. You can subscribe to updates on the status page to be notified when the issue is resolved.

Last updated

Was this helpful?