Google Calendar Integration

Welkin allows users to sync their Welkin calendar to their Google Calendar. This is a uni-directional integration — encounters and events assigned to care team members display in Google Calendar. Optional two-way sync is available on request.

What syncs

When the integration is enabled, new encounters and events created in Welkin will appear in the user's Google Calendar. Only the encounter/event name and the patient's initials are displayed in Google Calendar. Previous appointments do not sync retroactively.

Enabling the integration

The Google Calendar integration must be enabled for your organization by Welkin. Contact your CSM or Implementation Manager to enable it.

Each user connects their Google account

The Google Calendar sync is configured per user. Each care team member connects their own Google account from within the Care portal:

1. Log in to the Welkin Care portal

2. Click Calendar in the navigation

3. Open Calendar Settings (gear icon)

4. Select the Sync with Google Calendar tab

5. Click the Google Calendar icon in the center of the page

6. In the popup, select which Google Calendar to sync to

7. Accept the privacy policies and allow Welkin to sync to your calendar

8. Confirm the sync was successful — you will see a Success message in the Calendar Settings page

After the sync is complete, new encounters and events will appear in your Google Calendar going forward.

Notes

• Only new encounters/events created after connecting will sync — existing appointments are not imported

• Only the encounter/event name and patient initials display in Google Calendar (not full patient details)

• Two-way sync (changes in Google reflecting back in Welkin) is available as an optional feature — contact your CSM to request activation

More Questions?

Contact your Implementation or Customer Success Manager at [e-mail].