# Calls

The Calls API provides read access to voice call records associated with patients. You can retrieve call metadata, access recordings, and download audio files.

> **Note:** To access call recordings, your API client's Security Policy must include the `Voice Calls None Care Team` permission.
>
> **Base path:** `/{tenantName}/{instanceName}/patients/{patientId}/calls`
>
> ***
>
> ### Endpoints
>
> #### GET Get All Voice Calls
>
> **GET** `/{tenantName}/{instanceName}/patients/{patientId}/calls`
>
> Returns all voice call records for a patient.
>
> **Path Parameters**

| Parameter   | Type   | Required | Description         |
| ----------- | ------ | -------- | ------------------- |
| `patientId` | string | Yes      | Welkin patient UUID |

> **Query Parameters**

| Parameter   | Type    | Default | Description                                    |
| ----------- | ------- | ------- | ---------------------------------------------- |
| `page`      | integer | `0`     | Page number                                    |
| `size`      | integer | `20`    | Results per page                               |
| `startDate` | string  | —       | Filter calls on or after this date (ISO 8601)  |
| `endDate`   | string  | —       | Filter calls on or before this date (ISO 8601) |

> **Example Request**
>
> ```http
> GET /acme-health/live/patients/a1b2c3d4/calls
> Authorization: Bearer <token>
> ```
>
> **Example Response `200 OK`**
>
> ```json
> {
>   "data": [
>     {
>       "id": "call-uuid",
>       "patientId": "a1b2c3d4",
>       "direction": "OUTBOUND",
>       "duration": 245,
>       "status": "COMPLETED",
>       "calledAt": "2026-03-18T14:22:00Z",
>       "hasRecording": true
>     }
>   ],
>   "metaInfo": { "page": 0, "pageSize": 20, "totalElements": 8 }
> }
> ```
>
> ***
>
> #### GET Get Voice Call by ID
>
> **GET** `/{tenantName}/{instanceName}/patients/{patientId}/calls/{callId}`
>
> Returns a single voice call record with full metadata.
>
> **Path Parameters**

| Parameter   | Type   | Required | Description         |
| ----------- | ------ | -------- | ------------------- |
| `patientId` | string | Yes      | Welkin patient UUID |
| `callId`    | string | Yes      | Call record UUID    |

> ***
>
> #### GET Download Recording File
>
> **GET** `/{tenantName}/{instanceName}/patients/{patientId}/calls/{callId}/recording`
>
> Returns the audio recording file for a completed call.
>
> **Response**

| Header                | Value                                           |
| --------------------- | ----------------------------------------------- |
| `Content-Type`        | `audio/mpeg` or `audio/wav`                     |
| `Content-Disposition` | `attachment; filename="recording-{callId}.mp3"` |

> > Recordings are only available for calls where `hasRecording: true`.


---

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