# Help Section

## Overview

The Help section is a configurable area within the Care Portal that gives care team members quick access to support resources, documentation, and contact information. It is configured in the Designer and is available to all users with Care Portal access.

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## Accessing the Help Section

The Help section is accessible from the Care Portal navigation, typically from a help icon or dedicated menu item.

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## What the Help Section Contains

Depending on your organization's configuration, the Help section may include:

* Links to internal training materials or SOPs
* Links to Welkin's documentation
* Contact information for your internal help desk
* Links to submit support tickets
* Any other resources your organization has configured

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## Configuring the Help Section

The Help section content is managed in the Designer. See [Configure Help Section](/designer/terminology-and-help/configure-help-section.md) for setup instructions.

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## Notes

* The Help section is visible to all Care Portal users – it is not role-restricted by default.
* If you need role-specific help content, contact your Welkin CSM for options.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.welkinhealth.com/designer/terminology-and-help/help-section.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
