# Create User Notifications

## Overview

User notifications alert care team members about events that require their attention – such as a new message from a patient, a completed assessment, or a task assignment. Notification rules are configured in the Designer and delivered through the Care Portal's notification system.

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## Types of Notifications

Welkin supports several notification delivery mechanisms:

* **In-app notifications** – appear in the Care Portal notification bell
* **Email notifications** – sent to the user's email address
* **Push notifications** – sent to mobile devices (if enabled)

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## Configuring Notifications in the Designer

1. In the Designer, navigate to **Notifications** or **User Notifications**.
2. Click **+ Add Notification**.
3. Select the **trigger event** – what action causes the notification (e.g., "Assessment Submitted", "Task Assigned", "Message Received").
4. Define the **recipients** – which roles or specific users receive the notification.
5. Choose the **delivery channel** – in-app, email, or both.
6. Optionally customize the notification **message template**.
7. Save and publish.

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## Notification Triggers

Common trigger events include:

* Patient message received (SMS, email, chat)
* Assessment submitted or completed
* Task created or assigned to user
* Task due date approaching
* Patient enrolled in a program
* Phase transition completed

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## Publishing

Create a draft in the Designer and publish to activate notification rules.

For turning on system-level communication notifications, see [Turning On Notifications for Communications](/designer/notifications-and-communications/turning-on-notifications-for-communications.md).


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