User Profile

Overview

The User Profile in the Welkin Care Portal contains your personal information as configured by your administrator. You can access your profile from the top-right corner of the Care Portal.

Accessing Your Profile

1. Click your profile icon (initials or photo) in the top-right corner of the Care Portal

2. Select My Profile or User Settings

Profile Information

Your profile includes:

• Name — your first and last name as it appears in the Care Portal

• Email Address — your login email (managed by your administrator)

• Phone Number — your direct line, used for internal communications

• Role — your assigned role(s); view-only (managed by administrators)

• Profile Photo — upload a photo that appears in patient-facing communications

Notes

Notification preferences, password changes, and scheduling settings are managed by your administrator or configured in Welkin Designer — not through the Care Portal user profile. Contact your administrator if you need to update these settings.