User Profile
Overview
The User Profile in the Welkin Care Portal contains your personal information as configured by your administrator. You can access your profile from the top-right corner of the Care Portal.
Accessing Your Profile
Click your profile icon (initials or photo) in the top-right corner of the Care Portal
Select My Profile or User Settings
Profile Information
Your profile includes:
Name — your first and last name as it appears in the Care Portal
Email Address — your login email (managed by your administrator)
Phone Number — your direct line, used for internal communications
Role — your assigned role(s); view-only (managed by administrators)
Profile Photo — upload a photo that appears in patient-facing communications
Notes
Notification preferences, password changes, and scheduling settings are managed by your administrator or configured in Welkin Designer — not through the Care Portal user profile. Contact your administrator if you need to update these settings.
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