For the complete documentation index, see llms.txt. This page is also available as Markdown.

Document Management

Overview

Document management in Welkin allows care teams to upload, organize, view, and share documents attached to patient records. Common document types include consent forms, referral letters, lab results, insurance cards, and signed agreements.

Accessing Patient Documents

  1. Open the patient profile

  2. Navigate to the Documents tab

  3. All documents attached to this patient are listed with their name, type, upload date, and uploader

Viewing a Document

Click on any document in the list to open a preview or download it to your device.

Document Categories

Documents are organized by category (document type). Categories are configured by your organization in Designer. Common categories include:

  • Signed Consents

  • Lab Results

  • Insurance Documents

  • Clinical Notes / Referrals

  • Identity Documents

Uploading Documents

To upload a new document to a patient record, see Upload Documents.

Document Expiration

Documents can be configured with an expiration date (e.g., for consent forms that must be renewed annually). Expired documents are flagged in the document list and may trigger automated renewal reminders.

DocuSign Integration

If your organization uses DocuSign for electronic signatures, signed documents are automatically attached to the patient's record upon completion. See DocuSign Overview (Care).

Permissions

Access to documents is controlled by role. Care team members may be restricted to viewing only documents in certain categories. Contact your administrator if you need access to a document type you cannot see.


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