Fax

Welkin Health uses Notifyre as the fax vendor. Faxes are accessible from the Inbox in the Care Portal.

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Sending a Fax

The Send Fax button is available on both the Incoming and Sent Faxes tabs. Clicking it opens the fax sending form with the following fields:

• Sender — the fax number to send from. If multiple numbers have been configured, select the desired one from the drop-down list
• Recipient — the destination fax number
• Subject — the fax title
• Related patient — the patient the fax is associated with
• Attachments — files to include. Supported formats: JPG, PNG, PDF, DOC, XLS. Maximum 10 files with a combined size of up to 100 MB

By default, you can attach templates created in Designer or upload a file from your computer. If a patient is linked to the fax, you can also select files from that patient's Document Center.

You can preview each file before sending.

Form actions:

• Save — saves the fax as a draft, accessible in Fax Sent → Draft tab
• Cancel — discards the fax
• Send Fax — sends the fax immediately

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Search and Attachments

Faxes can be searched by:

• Phone number (fromNumber or toNumber)
• Subject

Attachments support the following file formats: jpg, jpeg, png, pdf, docx. Maximum 10 files with a total size of up to 100 MB.