For the complete documentation index, see llms.txt. This page is also available as Markdown.

Calendar

Overview

The Calendar in the Welkin Care Portal provides a visual view of your scheduled encounters, appointments, and working hours. It helps care team members manage their time and coordinate with patients.

Calendar Views

Day View

Shows all encounters and appointments scheduled for a single day, displayed as time blocks. Hover over an event to see a summary; click to open the full encounter detail.

Week View

Displays the full week with all scheduled events. Use this view to get an overview of your workload and identify open slots for new appointments.

Month View

A high-level monthly overview of all encounters. Useful for scheduling planning and identifying busy or light periods.

  • Use the arrow buttons to move forward or backward in time

  • Click Today to return to the current date

  • Toggle between Day, Week, and Month views using the view selector

Calendar Events

Events shown on the calendar include:

  • Encounters – scheduled patient visits or calls

  • Blocked time – non-patient time marked by you or set by an administrator

  • Availability windows – your configured working hours

Multi-day all-day events

All-day events that span more than one day appear as a continuous bar stretching across all the days they cover in the Week and Month views. A chevron indicator (» or «) marks where the event continues beyond the visible date range. In the Month view, multi-day events are pinned to the top of each cell and laid out in lanes to avoid overlap with single-day events.

Syncing with External Calendars

If your organization has configured calendar synchronization, your Welkin calendar can sync with Google Calendar or Outlook. When events are imported from an external calendar, Welkin automatically carries over the event's timezone. If an external event has an unrecognized timezone, Welkin will fall back to the environment's default timezone rather than blocking the sync.

Creating Events

To schedule a new encounter from the calendar, navigate to a time slot and click to create an encounter directly.


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