> For the complete documentation index, see [llms.txt](https://docs.welkinhealth.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.welkinhealth.com/api-reference/unrecognized-emails.md).

# Unrecognized Emails

## GET /{tenantName}/{instanceName}/unrecognized-patients/emails

> Get all unrecognized emails

```json
{"openapi":"3.0.3","info":{"title":"Welkin Health API","version":"1.0.0"},"tags":[{"name":"Unrecognized Emails","description":""}],"servers":[{"url":"https://api.live.welkincloud.io","description":"Welkin Health production API"}],"security":[{"bearerAuth":[]}],"components":{"securitySchemes":{"bearerAuth":{"type":"http","scheme":"bearer","description":"Bearer token obtained from `POST /{tenantName}/admin/api_clients/{clientName}`. Valid for 60 minutes."}},"parameters":{"TenantName":{"name":"tenantName","in":"path","required":true,"description":"Your organization (tenant) name, e.g. `acme-health`","schema":{"type":"string"}},"InstanceName":{"name":"instanceName","in":"path","required":true,"description":"Your environment name: `live`, `sandbox`, or a custom name","schema":{"type":"string"}}},"schemas":{"EmailPage":{"allOf":[{"$ref":"#/components/schemas/PaginatedResponse"},{"type":"object","properties":{"content":{"type":"array","items":{"$ref":"#/components/schemas/Email"}}}}]},"PaginatedResponse":{"type":"object","description":"Standard paginated response wrapper.","properties":{"content":{"type":"array","items":{"type":"object"}},"pageable":{"$ref":"#/components/schemas/PageableInfo"},"totalElements":{"type":"integer","description":"Total number of matching records"},"totalPages":{"type":"integer","description":"Total number of pages"},"last":{"type":"boolean"},"first":{"type":"boolean"},"number":{"type":"integer","description":"Current page number (zero-based)"},"size":{"type":"integer","description":"Page size"},"numberOfElements":{"type":"integer","description":"Number of elements on the current page"},"empty":{"type":"boolean"},"sort":{"$ref":"#/components/schemas/SortInfo"}}},"PageableInfo":{"type":"object","properties":{"sort":{"$ref":"#/components/schemas/SortInfo"},"pageSize":{"type":"integer"},"pageNumber":{"type":"integer"},"offset":{"type":"integer"},"unpaged":{"type":"boolean"},"paged":{"type":"boolean"}}},"SortInfo":{"type":"object","properties":{"sorted":{"type":"boolean"},"unsorted":{"type":"boolean"},"empty":{"type":"boolean"}}},"Email":{"type":"object","required":["sender","body"],"properties":{"id":{"type":"string","format":"uuid","readOnly":true},"createdAt":{"type":"string","format":"date-time","readOnly":true},"updatedAt":{"type":"string","format":"date-time","readOnly":true},"createdBy":{"type":"string","format":"uuid","readOnly":true},"updatedBy":{"type":"string","format":"uuid","readOnly":true},"createdByName":{"type":"string","readOnly":true},"updatedByName":{"type":"string","readOnly":true},"sendNow":{"type":"boolean"},"sentAt":{"type":"string","format":"date-time","nullable":true},"receivedAt":{"type":"string","format":"date-time","nullable":true},"deletedAt":{"type":"string","format":"date-time","nullable":true},"date":{"type":"string","format":"date-time","nullable":true},"careTeam":{"type":"string","nullable":true},"patientInfo":{"type":"string","nullable":true},"sender":{"type":"string","format":"uuid"},"senderType":{"$ref":"#/components/schemas/ActorType"},"senderName":{"type":"string","nullable":true},"from":{"type":"string","nullable":true},"receiver":{"type":"string","format":"uuid","nullable":true},"receiverType":{"$ref":"#/components/schemas/ActorType"},"receiverName":{"type":"string","nullable":true},"to":{"type":"string","nullable":true},"direction":{"$ref":"#/components/schemas/Direction"},"externalId":{"type":"string","nullable":true},"starred":{"type":"boolean"},"errorMessage":{"type":"string","nullable":true},"assignedBy":{"type":"string","format":"uuid","readOnly":true,"nullable":true},"assignedByName":{"type":"string","readOnly":true,"nullable":true},"hasHistory":{"type":"boolean","readOnly":true},"unrecognized":{"type":"boolean","readOnly":true},"subject":{"type":"string","nullable":true},"body":{"type":"string"},"emailEditorJson":{"type":"string","nullable":true},"status":{"$ref":"#/components/schemas/EmailStatus"},"secure":{"type":"boolean","default":false},"attachments":{"type":"array","items":{"$ref":"#/components/schemas/File"},"readOnly":true},"attachmentsFromTemplate":{"type":"array","items":{"$ref":"#/components/schemas/File"}},"bodyAttachments":{"type":"array","items":{"$ref":"#/components/schemas/SignedFile"}},"messageType":{"$ref":"#/components/schemas/MessageType","default":"CARE_TEAM"},"bodyType":{"$ref":"#/components/schemas/EmailBodyType","default":"PLAIN_TEXT"},"inReplyTo":{"type":"string","nullable":true},"messageId":{"type":"string","nullable":true},"skipEvent":{"type":"boolean"}}},"ActorType":{"type":"string","enum":["CS_TOOL_CLIENT","USER","API_CLIENT","PATIENT","CONTACT","SYSTEM","WEBHOOK","INTERNAL_SERVICE","ANONYMOUS","UNRECOGNISED"]},"Direction":{"type":"string","enum":["OUT","IN"]},"EmailStatus":{"type":"string","enum":["SCHEDULED","ACCEPTED","SENT","DELIVERED","REJECTED","FAILED","UNRECOGNISED","DELETED","CLICKED","OPENED"]},"File":{"type":"object","properties":{"id":{"type":"string","format":"uuid"},"originalName":{"type":"string"},"size":{"type":"integer","description":"Bytes"},"contentType":{"type":"string"},"storageKey":{"type":"string"}}},"SignedFile":{"allOf":[{"$ref":"#/components/schemas/File"},{"type":"object","properties":{"url":{"type":"string","format":"uri"},"thumbnailUrl":{"type":"string","format":"uri","nullable":true}}}]},"MessageType":{"type":"string","enum":["CARE_TEAM","SYSTEM_TO_USER","SYSTEM_TO_PATIENT"]},"EmailBodyType":{"type":"string","enum":["PLAIN_TEXT","HTML"]}},"responses":{"BadRequest":{"description":"Bad request — the request could not be understood or was missing required parameters."},"Unauthorized":{"description":"Unauthorized — the Bearer token is missing, expired, or invalid."},"Forbidden":{"description":"Forbidden — the API client role does not have permission for this resource. Check the role and security policy in Admin."},"NotFound":{"description":"Not found — the requested resource does not exist."},"TooManyRequests":{"description":"Too many requests — rate limit exceeded. Implement exponential backoff."},"InternalError":{"description":"Internal server error."}}},"paths":{"/{tenantName}/{instanceName}/unrecognized-patients/emails":{"get":{"summary":"Get all unrecognized emails","tags":["Unrecognized Emails"],"operationId":"Get_all_unrecognized_emails","parameters":[{"$ref":"#/components/parameters/TenantName"},{"$ref":"#/components/parameters/InstanceName"},{"name":"search","in":"query","required":false,"schema":{"type":"string"}},{"name":"sender","in":"query","required":false,"schema":{"type":"string"}},{"name":"receiver","in":"query","required":false,"schema":{"type":"string"}},{"name":"direction","in":"query","required":false,"schema":{"type":"string"}},{"name":"status","in":"query","required":false,"schema":{"type":"string"}},{"name":"page","in":"query","required":false,"schema":{"type":"integer","default":0,"minimum":0}},{"name":"size","in":"query","required":false,"schema":{"type":"integer","default":20}},{"name":"starred","in":"query","required":false,"schema":{"type":"boolean"}},{"name":"deletedAtLessOrEqual","in":"query","required":false,"schema":{"type":"string"}},{"name":"assigned","in":"query","required":false,"schema":{"type":"boolean"}},{"name":"all","in":"query","required":false,"schema":{"type":"boolean"}},{"name":"startDate","in":"query","required":false,"schema":{"type":"string","format":"date-time"}},{"name":"endDate","in":"query","required":false,"schema":{"type":"string","format":"date-time"}},{"name":"email","in":"query","required":false,"schema":{"type":"string"}}],"responses":{"200":{"description":"Paginated list of emails","content":{"application/json":{"schema":{"$ref":"#/components/schemas/EmailPage"}}}},"400":{"$ref":"#/components/responses/BadRequest"},"401":{"$ref":"#/components/responses/Unauthorized"},"403":{"$ref":"#/components/responses/Forbidden"},"404":{"$ref":"#/components/responses/NotFound"},"429":{"$ref":"#/components/responses/TooManyRequests"},"500":{"$ref":"#/components/responses/InternalError"}}}}}}
```

## GET /{tenantName}/{instanceName}/unrecognized-patients/emails/{uuid}

> Get unrecognized email by id

```json
{"openapi":"3.0.3","info":{"title":"Welkin Health API","version":"1.0.0"},"tags":[{"name":"Unrecognized Emails","description":""}],"servers":[{"url":"https://api.live.welkincloud.io","description":"Welkin Health production API"}],"security":[{"bearerAuth":[]}],"components":{"securitySchemes":{"bearerAuth":{"type":"http","scheme":"bearer","description":"Bearer token obtained from `POST /{tenantName}/admin/api_clients/{clientName}`. Valid for 60 minutes."}},"parameters":{"TenantName":{"name":"tenantName","in":"path","required":true,"description":"Your organization (tenant) name, e.g. `acme-health`","schema":{"type":"string"}},"InstanceName":{"name":"instanceName","in":"path","required":true,"description":"Your environment name: `live`, `sandbox`, or a custom name","schema":{"type":"string"}},"Uuid":{"name":"uuid","in":"path","required":true,"description":"UUID of the resource","schema":{"type":"string","format":"uuid"}}},"schemas":{"Email":{"type":"object","required":["sender","body"],"properties":{"id":{"type":"string","format":"uuid","readOnly":true},"createdAt":{"type":"string","format":"date-time","readOnly":true},"updatedAt":{"type":"string","format":"date-time","readOnly":true},"createdBy":{"type":"string","format":"uuid","readOnly":true},"updatedBy":{"type":"string","format":"uuid","readOnly":true},"createdByName":{"type":"string","readOnly":true},"updatedByName":{"type":"string","readOnly":true},"sendNow":{"type":"boolean"},"sentAt":{"type":"string","format":"date-time","nullable":true},"receivedAt":{"type":"string","format":"date-time","nullable":true},"deletedAt":{"type":"string","format":"date-time","nullable":true},"date":{"type":"string","format":"date-time","nullable":true},"careTeam":{"type":"string","nullable":true},"patientInfo":{"type":"string","nullable":true},"sender":{"type":"string","format":"uuid"},"senderType":{"$ref":"#/components/schemas/ActorType"},"senderName":{"type":"string","nullable":true},"from":{"type":"string","nullable":true},"receiver":{"type":"string","format":"uuid","nullable":true},"receiverType":{"$ref":"#/components/schemas/ActorType"},"receiverName":{"type":"string","nullable":true},"to":{"type":"string","nullable":true},"direction":{"$ref":"#/components/schemas/Direction"},"externalId":{"type":"string","nullable":true},"starred":{"type":"boolean"},"errorMessage":{"type":"string","nullable":true},"assignedBy":{"type":"string","format":"uuid","readOnly":true,"nullable":true},"assignedByName":{"type":"string","readOnly":true,"nullable":true},"hasHistory":{"type":"boolean","readOnly":true},"unrecognized":{"type":"boolean","readOnly":true},"subject":{"type":"string","nullable":true},"body":{"type":"string"},"emailEditorJson":{"type":"string","nullable":true},"status":{"$ref":"#/components/schemas/EmailStatus"},"secure":{"type":"boolean","default":false},"attachments":{"type":"array","items":{"$ref":"#/components/schemas/File"},"readOnly":true},"attachmentsFromTemplate":{"type":"array","items":{"$ref":"#/components/schemas/File"}},"bodyAttachments":{"type":"array","items":{"$ref":"#/components/schemas/SignedFile"}},"messageType":{"$ref":"#/components/schemas/MessageType","default":"CARE_TEAM"},"bodyType":{"$ref":"#/components/schemas/EmailBodyType","default":"PLAIN_TEXT"},"inReplyTo":{"type":"string","nullable":true},"messageId":{"type":"string","nullable":true},"skipEvent":{"type":"boolean"}}},"ActorType":{"type":"string","enum":["CS_TOOL_CLIENT","USER","API_CLIENT","PATIENT","CONTACT","SYSTEM","WEBHOOK","INTERNAL_SERVICE","ANONYMOUS","UNRECOGNISED"]},"Direction":{"type":"string","enum":["OUT","IN"]},"EmailStatus":{"type":"string","enum":["SCHEDULED","ACCEPTED","SENT","DELIVERED","REJECTED","FAILED","UNRECOGNISED","DELETED","CLICKED","OPENED"]},"File":{"type":"object","properties":{"id":{"type":"string","format":"uuid"},"originalName":{"type":"string"},"size":{"type":"integer","description":"Bytes"},"contentType":{"type":"string"},"storageKey":{"type":"string"}}},"SignedFile":{"allOf":[{"$ref":"#/components/schemas/File"},{"type":"object","properties":{"url":{"type":"string","format":"uri"},"thumbnailUrl":{"type":"string","format":"uri","nullable":true}}}]},"MessageType":{"type":"string","enum":["CARE_TEAM","SYSTEM_TO_USER","SYSTEM_TO_PATIENT"]},"EmailBodyType":{"type":"string","enum":["PLAIN_TEXT","HTML"]}},"responses":{"BadRequest":{"description":"Bad request — the request could not be understood or was missing required parameters."},"Unauthorized":{"description":"Unauthorized — the Bearer token is missing, expired, or invalid."},"Forbidden":{"description":"Forbidden — the API client role does not have permission for this resource. Check the role and security policy in Admin."},"NotFound":{"description":"Not found — the requested resource does not exist."},"TooManyRequests":{"description":"Too many requests — rate limit exceeded. Implement exponential backoff."},"InternalError":{"description":"Internal server error."}}},"paths":{"/{tenantName}/{instanceName}/unrecognized-patients/emails/{uuid}":{"get":{"summary":"Get unrecognized email by id","tags":["Unrecognized Emails"],"operationId":"Get_unrecognized_email_by_id","parameters":[{"$ref":"#/components/parameters/TenantName"},{"$ref":"#/components/parameters/InstanceName"},{"$ref":"#/components/parameters/Uuid"}],"responses":{"200":{"description":"Email record","content":{"application/json":{"schema":{"$ref":"#/components/schemas/Email"}}}},"400":{"$ref":"#/components/responses/BadRequest"},"401":{"$ref":"#/components/responses/Unauthorized"},"403":{"$ref":"#/components/responses/Forbidden"},"404":{"$ref":"#/components/responses/NotFound"},"429":{"$ref":"#/components/responses/TooManyRequests"},"500":{"$ref":"#/components/responses/InternalError"}}}}}}
```

## GET /{tenantName}/{instanceName}/unrecognized-patients/emails/{uuid}/attachments/{fileUuid}

> Get attachments for Emails

```json
{"openapi":"3.0.3","info":{"title":"Welkin Health API","version":"1.0.0"},"tags":[{"name":"Unrecognized Emails","description":""}],"servers":[{"url":"https://api.live.welkincloud.io","description":"Welkin Health production API"}],"security":[{"bearerAuth":[]}],"components":{"securitySchemes":{"bearerAuth":{"type":"http","scheme":"bearer","description":"Bearer token obtained from `POST /{tenantName}/admin/api_clients/{clientName}`. Valid for 60 minutes."}},"parameters":{"TenantName":{"name":"tenantName","in":"path","required":true,"description":"Your organization (tenant) name, e.g. `acme-health`","schema":{"type":"string"}},"InstanceName":{"name":"instanceName","in":"path","required":true,"description":"Your environment name: `live`, `sandbox`, or a custom name","schema":{"type":"string"}},"Uuid":{"name":"uuid","in":"path","required":true,"description":"UUID of the resource","schema":{"type":"string","format":"uuid"}}},"responses":{"BadRequest":{"description":"Bad request — the request could not be understood or was missing required parameters."},"Unauthorized":{"description":"Unauthorized — the Bearer token is missing, expired, or invalid."},"Forbidden":{"description":"Forbidden — the API client role does not have permission for this resource. Check the role and security policy in Admin."},"NotFound":{"description":"Not found — the requested resource does not exist."},"TooManyRequests":{"description":"Too many requests — rate limit exceeded. Implement exponential backoff."},"InternalError":{"description":"Internal server error."}}},"paths":{"/{tenantName}/{instanceName}/unrecognized-patients/emails/{uuid}/attachments/{fileUuid}":{"get":{"summary":"Get attachments for Emails","tags":["Unrecognized Emails"],"operationId":"Get_attachments_for_Emails","parameters":[{"$ref":"#/components/parameters/TenantName"},{"$ref":"#/components/parameters/InstanceName"},{"$ref":"#/components/parameters/Uuid"},{"name":"fileUuid","in":"path","required":true,"description":"`fileUuid` path parameter","schema":{"type":"string"}}],"responses":{"200":{"description":"Binary attachment file."},"400":{"$ref":"#/components/responses/BadRequest"},"401":{"$ref":"#/components/responses/Unauthorized"},"403":{"$ref":"#/components/responses/Forbidden"},"404":{"$ref":"#/components/responses/NotFound"},"429":{"$ref":"#/components/responses/TooManyRequests"},"500":{"$ref":"#/components/responses/InternalError"}}}}}}
```


---

# Agent Instructions
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## Querying This Documentation
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Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.welkinhealth.com/api-reference/unrecognized-emails.md?ask=<question>&goal=<endgoal>
```

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