Unrecognized Emails
Bearer token obtained from POST /{tenantName}/admin/api_clients/{clientName}. Valid for 60 minutes.
Your organization (tenant) name, e.g. acme-health
acme-healthYour environment name: live, sandbox, or a custom name
liveOn Thufd33abf8-11f9-11eb-adc1-0242ac1200021971b659-5555-4146-af82-a780532e26cdOUTUNRECOGNISED, DELETED0Example: 020Example: 20true2021-09-23T16:22:14.375Zfalsetrue2021-11-10T00:00:00.296Z2021-10-04T00:00:00.296Zv.kurashkevich@gmail.comPaginated list of emails
Standard paginated response wrapper.
Total number of matching records
Total number of pages
Current page number (zero-based)
Page size
Number of elements on the current page
Bad request — the request could not be understood or was missing required parameters.
Unauthorized — the Bearer token is missing, expired, or invalid.
Forbidden — the API client role does not have permission for this resource. Check the role and security policy in Admin.
Not found — the requested resource does not exist.
Too many requests — rate limit exceeded. Implement exponential backoff.
Internal server error.
GET /{tenantName}/{instanceName}/unrecognized-patients/emails HTTP/1.1
Host: api.live.welkincloud.io
Authorization: Bearer YOUR_SECRET_TOKEN
Accept: */*
{
"content": [
{
"id": "123e4567-e89b-12d3-a456-426614174000",
"createdAt": "2026-01-01T00:00:00.000Z",
"updatedAt": "2026-01-01T00:00:00.000Z",
"createdBy": "123e4567-e89b-12d3-a456-426614174000",
"updatedBy": "123e4567-e89b-12d3-a456-426614174000",
"createdByName": "text",
"updatedByName": "text",
"sendNow": true,
"sentAt": "2026-01-01T00:00:00.000Z",
"receivedAt": "2026-01-01T00:00:00.000Z",
"deletedAt": "2026-01-01T00:00:00.000Z",
"date": "2026-01-01T00:00:00.000Z",
"careTeam": "text",
"patientInfo": "text",
"sender": "123e4567-e89b-12d3-a456-426614174000",
"senderType": "CS_TOOL_CLIENT",
"senderName": "text",
"from": "text",
"receiver": "123e4567-e89b-12d3-a456-426614174000",
"receiverType": "CS_TOOL_CLIENT",
"receiverName": "text",
"to": "text",
"direction": "OUT",
"externalId": "text",
"starred": true,
"errorMessage": "text",
"assignedBy": "123e4567-e89b-12d3-a456-426614174000",
"assignedByName": "text",
"hasHistory": true,
"unrecognized": true,
"subject": "text",
"body": "text",
"emailEditorJson": "text",
"status": "SCHEDULED",
"secure": false,
"attachments": [
{
"id": "123e4567-e89b-12d3-a456-426614174000",
"originalName": "text",
"size": 1,
"contentType": "text",
"storageKey": "text"
}
],
"attachmentsFromTemplate": [
{
"id": "123e4567-e89b-12d3-a456-426614174000",
"originalName": "text",
"size": 1,
"contentType": "text",
"storageKey": "text"
}
],
"bodyAttachments": [
{
"id": "123e4567-e89b-12d3-a456-426614174000",
"originalName": "text",
"size": 1,
"contentType": "text",
"storageKey": "text",
"url": "https://example.com",
"thumbnailUrl": "https://example.com"
}
],
"messageType": "CARE_TEAM",
"bodyType": "PLAIN_TEXT",
"inReplyTo": "text",
"messageId": "text",
"skipEvent": true
}
],
"pageable": {
"sort": {
"sorted": true,
"unsorted": true,
"empty": true
},
"pageSize": 1,
"pageNumber": 1,
"offset": 1,
"unpaged": true,
"paged": true
},
"totalElements": 1,
"totalPages": 1,
"last": true,
"first": true,
"number": 1,
"size": 1,
"numberOfElements": 1,
"empty": true,
"sort": {
"sorted": true,
"unsorted": true,
"empty": true
}
}Bearer token obtained from POST /{tenantName}/admin/api_clients/{clientName}. Valid for 60 minutes.
Your organization (tenant) name, e.g. acme-health
acme-healthYour environment name: live, sandbox, or a custom name
liveUUID of the resource
Email record
falseCARE_TEAMPossible values: PLAIN_TEXTPossible values: Bad request — the request could not be understood or was missing required parameters.
Unauthorized — the Bearer token is missing, expired, or invalid.
Forbidden — the API client role does not have permission for this resource. Check the role and security policy in Admin.
Not found — the requested resource does not exist.
Too many requests — rate limit exceeded. Implement exponential backoff.
Internal server error.
GET /{tenantName}/{instanceName}/unrecognized-patients/emails/{uuid} HTTP/1.1
Host: api.live.welkincloud.io
Authorization: Bearer YOUR_SECRET_TOKEN
Accept: */*
{
"id": "123e4567-e89b-12d3-a456-426614174000",
"createdAt": "2026-01-01T00:00:00.000Z",
"updatedAt": "2026-01-01T00:00:00.000Z",
"createdBy": "123e4567-e89b-12d3-a456-426614174000",
"updatedBy": "123e4567-e89b-12d3-a456-426614174000",
"createdByName": "text",
"updatedByName": "text",
"sendNow": true,
"sentAt": "2026-01-01T00:00:00.000Z",
"receivedAt": "2026-01-01T00:00:00.000Z",
"deletedAt": "2026-01-01T00:00:00.000Z",
"date": "2026-01-01T00:00:00.000Z",
"careTeam": "text",
"patientInfo": "text",
"sender": "123e4567-e89b-12d3-a456-426614174000",
"senderType": "CS_TOOL_CLIENT",
"senderName": "text",
"from": "text",
"receiver": "123e4567-e89b-12d3-a456-426614174000",
"receiverType": "CS_TOOL_CLIENT",
"receiverName": "text",
"to": "text",
"direction": "OUT",
"externalId": "text",
"starred": true,
"errorMessage": "text",
"assignedBy": "123e4567-e89b-12d3-a456-426614174000",
"assignedByName": "text",
"hasHistory": true,
"unrecognized": true,
"subject": "text",
"body": "text",
"emailEditorJson": "text",
"status": "SCHEDULED",
"secure": false,
"attachments": [
{
"id": "123e4567-e89b-12d3-a456-426614174000",
"originalName": "text",
"size": 1,
"contentType": "text",
"storageKey": "text"
}
],
"attachmentsFromTemplate": [
{
"id": "123e4567-e89b-12d3-a456-426614174000",
"originalName": "text",
"size": 1,
"contentType": "text",
"storageKey": "text"
}
],
"bodyAttachments": [
{
"id": "123e4567-e89b-12d3-a456-426614174000",
"originalName": "text",
"size": 1,
"contentType": "text",
"storageKey": "text",
"url": "https://example.com",
"thumbnailUrl": "https://example.com"
}
],
"messageType": "CARE_TEAM",
"bodyType": "PLAIN_TEXT",
"inReplyTo": "text",
"messageId": "text",
"skipEvent": true
}Bearer token obtained from POST /{tenantName}/admin/api_clients/{clientName}. Valid for 60 minutes.
Your organization (tenant) name, e.g. acme-health
acme-healthYour environment name: live, sandbox, or a custom name
liveUUID of the resource
fileUuid path parameter
Binary attachment file.
No content
Bad request — the request could not be understood or was missing required parameters.
Unauthorized — the Bearer token is missing, expired, or invalid.
Forbidden — the API client role does not have permission for this resource. Check the role and security policy in Admin.
Not found — the requested resource does not exist.
Too many requests — rate limit exceeded. Implement exponential backoff.
Internal server error.
GET /{tenantName}/{instanceName}/unrecognized-patients/emails/{uuid}/attachments/{fileUuid} HTTP/1.1
Host: api.live.welkincloud.io
Authorization: Bearer YOUR_SECRET_TOKEN
Accept: */*
No content
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