> For the complete documentation index, see [llms.txt](https://docs.welkinhealth.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.welkinhealth.com/admin/users/seats-and-licenses.md).

# Seats and Licenses

## Overview

The **Seats and Licenses** page in the Admin Portal shows your organization's current license configuration, seat usage, and the integrations enabled for your environment.

## Accessing Seats and Licenses

1. Log in to the **Admin Portal**
2. Navigate to **Seats and Licenses** in the left sidebar

## Seats

The Seats section shows:

* **Total seats** purchased
* **Users assigned** — the number of care team user accounts currently consuming a seat
* **API Clients assigned** — the number of API client accounts consuming a seat

## Dashboards and Widgets

The page also displays the limits for the New Homepage feature:

* **Dashboards allowed** — the maximum number of Dashboards your license permits
* **Widgets allowed** — the maximum number of Widgets your license permits

To increase these limits, contact your CSM about the **Homepage Plus** add-on. See [New Homepage](https://docs.welkinhealth.com/care/getting-started/new-homepage) for details.

## Integrations

The Integrations card lists every integration available in Welkin and shows whether each one is **enabled** (✓) or **not enabled** (–) for your environment. Integrations are grouped by category:

| Integration                    | Description                                  |
| ------------------------------ | -------------------------------------------- |
| **Welkin AI**                  | AI Assistant and AI Data View features       |
| **eRx**                        | Electronic prescribing                       |
| **Labs**                       | Lab order and result integrations            |
| **Docusign**                   | Electronic signature via DocuSign            |
| **Candid**                     | Medical billing via Candid Health            |
| **Acuity**                     | Scheduling via Acuity Scheduling             |
| **Stripe**                     | Payment processing via Stripe                |
| **Fax**                        | Fax sending and receiving via Notifyre       |
| **Medispan**                   | Medication database via Medispan             |
| **Calendar Sync — One-way**    | One-way sync with Google Calendar or Outlook |
| **Calendar Sync — Two-way**    | Two-way sync with Google Calendar or Outlook |
| **Comm Center — Email**        | Outbound and inbound email                   |
| **Comm Center — Secure Email** | HIPAA-compliant secure email (Paubox/HIN)    |
| **Comm Center — SMS**          | Two-way SMS via Twilio                       |
| **Comm Center — WhatsApp**     | WhatsApp messaging                           |
| **Comm Center — Chat**         | In-app patient chat                          |
| **Comm Center — Voice Call**   | Inbound and outbound voice calls             |
| **Comm Center — HIN**          | HIN secure email                             |

To enable or disable an integration, contact your Welkin Customer Success Manager.

***

## Related Topics

* [New Homepage](https://docs.welkinhealth.com/care/getting-started/new-homepage) — Dashboards and Widgets overview
* [Provisioning API Client](https://docs.welkinhealth.com/admin/apis-and-integrations/provisioning-api-client) — managing API clients
* [How to Turn On Communication Methods](https://docs.welkinhealth.com/admin/apis-and-integrations/communication-center-how-to-turn-on-your-communication-methods) — enabling communication channels


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