# Reset User Passwords Users who forget their passwords can request to reset their password using the "Forgot Password?" link on the login screen. If a user cannot access that function or you need to reset a password directly, you can do so in the Admin portal as follows: * Log into Admin * Click on 'Users' in the left vertical menu * Click on the username of the user whose password needs to be reset * Click on 'Reset Password' * The user will receive an email link which will allow them to create a new password **Note:** The reset password link expires after 24 hours. If the user does not reset their password within 24 hours, you will need to resend the reset link. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.welkinhealth.com/admin/users/reset-user-passwords.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.