Custom User Attributes
Custom User Attributes extend the standard Welkin user profile with additional fields specific to your organization — for example, clinical specialty, NPI number, department, or any other property you need to track per user.
Attribute types
Predefined attributes
Predefined attributes are built and maintained by the Welkin team to accommodate known use cases. They cannot be deleted, but their display settings can be adjusted. To edit a predefined attribute, click the pencil icon next to it.
Custom attributes
Custom attributes are created and managed entirely by your organization. They can hold any data relevant to your users and have no predefined purpose in Welkin. Custom attributes can be:
Created — define a name, label, type, and visibility
Edited — update the configuration at any time
Deleted — remove attributes that are no longer needed (using the trash icon)
Attribute statuses
Each attribute can be set to one of the following visibility/editability states:
Editable
Visible and editable by users or admins
Read-Only
Visible but cannot be changed by users
Hidden
Not visible in the user profile
Inactive
Disabled; not used
Searching attributes
You can search and filter the attribute list by:
Name
Status (Inactive, Hidden, Read-Only, Editable)
Field type
Predefined vs. Custom
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