# Postponed Tasks

The Postponed Tasks screen shows the status of automation actions that include a time delay. When an automation is triggered but includes a **wait** step — for example, "send a reminder 48 hours after enrollment" — the pending action is held here until the delay period elapses.

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## What Postponed Tasks shows

Each entry includes:

* **Automation name** — which automation rule the delayed action belongs to
* **Environment** — which environment it's running in
* **Status** — the current state of the pending action
* **Patient** — the patient the automation is running for
* **Scheduled execution time** — when the delayed action is set to fire

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## Statuses

| Status        | Description                                                                                                            |
| ------------- | ---------------------------------------------------------------------------------------------------------------------- |
| **Pending**   | The delay period has not yet elapsed; the action is waiting to fire                                                    |
| **Executed**  | The delayed action fired successfully                                                                                  |
| **Cancelled** | The action was cancelled before it fired (e.g., the patient changed phase, or the trigger condition was no longer met) |
| **Failed**    | The action attempted to fire but encountered an error                                                                  |

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## Filtering

You can filter the Postponed Tasks list by:

* **Environment**
* **Status**

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## Common use cases

* Verifying that a scheduled reminder will fire at the right time
* Confirming that a delayed follow-up task was queued for the correct patient
* Checking whether a cancelled phase transition also cancelled its associated delayed actions
* Investigating why an expected automation action never fired (check for Cancelled or Failed entries)

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## Cancelling a postponed action

If an automation is no longer needed before its delay period expires, it can be cancelled from this screen. This is useful when a patient's situation changes and a scheduled action is no longer appropriate.

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## Related articles

* [Admin Portal Overview](/admin/admin.md)
* [Automation Audit](/admin/security/automation-audit.md)
* [How to Create Automations](https://github.com/welkincloud-io/welkin-docs/blob/master/kb/designer/designer-how-to-create-automations.md)
* [Create Advanced Automations](https://github.com/welkincloud-io/welkin-docs/blob/master/kb/designer/create-advanced-automations.md)


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