For the complete documentation index, see llms.txt. This page is also available as Markdown.

Phone Tree Audit

The Admin Phone Tree section allows administrators to set up and manage phone trees for communication within the Welkin system.

To configure a phone tree:

  • Log into Admin

  • Click on 'Phone Tree' or 'Communication' in the left vertical menu

  • Create a new phone tree or select an existing one

  • Add phone numbers and configure routing rules

  • Set up branching logic for call handling

  • Save the configuration

Phone trees can be used to:

  • Route incoming calls to appropriate team members

  • Provide automated responses to callers

  • Manage on-call schedules

  • Distribute communication tasks

Note: Phone tree configuration requires administrative access and may depend on your specific phone system integration.

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